We make this policy publicly known and clear on this website so that all parties understand. If you make a deposit on a hunt and you have to cancel you lose your deposit and any other money paid to date. However it is our policy that if you make deposit on a hunt and then have to cancel and we are able to book a replacement hunter at the regular hunt cost we will refund or roll your deposit to a future hunt, which is at our discretion depending on the hunt you have booked. Please note that some states have license restrictions that prevent this after license deadlines have past.
Deposits are money paid to reserve your hunt dates. When you have a deposit paid you own those hunt dates and we cannot sell them to anyone else. We are not holding these funds for you to decide what to do later or so that you can ask for them back. This is what the savings account at the bank is for - when you pay a deposit on a hunt you need to consider it non-refundable and that you pay these funds to secure your hunting or fishing trip.
If you are worried that you could get sick and have to cancel the trip then we suggest buying trip insurance. There are special insurance companies that offer policies specifically for hunting trips. The website to the company we recommend is http://www.sportsmanstravelinsurance.com/travelinsurance/adventuretravel.aspx
We look forward to having every one of you in the field for an exciting adventure. Please call us if you have any questions regarding our Cancellation & Refund Policy. We are always available during office hours.
Steve's Outdoor Adventures, Inc.